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To get to articles, which will most effectively address your assignment, the best place to look depends on your program. From the Kreitzberg Library for Online Students homepage, look for the Databases button to get to the Research Databases...... read more

The library is linked from the Virtual Campus, as well as in your courses. When you select a link within the library requiring you to sign in (subscription based databases), use your same credentials as for the Virtual Campus, your courses and...... read more

Absolutely! We can send you anything in our circulating collection through our book request service. We cover outgoing shipping, but you are responsible for return costs. Loans are for 90 days with unlimited renewals. Check our Requesting Books...... read more

Could be a variety of things related to the database or your computer. There are a number of troubleshooting tricks you can test/try.   Try reloading the page. If still no joy, see if other databases are working to determine if the one you want...... read more

We are glad to help with citation questions on specific items, but also encourage you to help yourself. Our Citing Sources guide points to great resources online and the OWL at Purdue is particularly excellent with assistance for MLA, APA and  Chicago.... read more

Unfortunately, no.  With the short loan periods on interlibrary loan books there is not enough time to ship items to you and give you time to use them. Many public libraries have interlibrary loan services and nearly all academic libraries will...... read more

Easy peasy!  From www.google.com go to the Settings. Choose Library links, search for Norwich and then choose Norwich University - Full-Text @ Norwich. Don't forget to hit Save! You only need to set this up once per browser. Just be sure to start...... read more

We contract with many different vendors to offer over 100 research databases, as well as the library catalog. Each vendor's interface has its own look and feel (some have more than one!). The good thing is, the research databases all work really...... read more

Librarians are available 7 days a week via email when CGCS classes are in session. We are logged in to chat and available by phone from 9am-9:30pm EST, Monday through Thursday and until 4:30pm on Fridays. During the summer, librarians are...... read more

The library does not have any established relationships with other institutions for borrowing privileges.  Our students are all over the world so it would be hard to narrow down! Some Universities have community membership cards or other unique...... read more

There is a foolproof method! Use the Specific Article and Journal tab on the Search the Kreitzberg Library box and search by the name of the periodical. The search results will tell you what research databases, if any, we have the periodical through. ... read more

Absolutely! The library website is designed to automatically adapt to the size of your screen. Do keep in mind not all library research database vendors offer mobile interfaces that automatically redirect.... read more

This is frequently caused by trying to search for too much. Library research databases do not understand the way we talk (natural language) like internet search engines do, so it is important to only search for the most essential terms related to...... read more

The library subscribes to over 100 research databases containing articles and other materials. Enter keywords related to your topic into the Articles & More tab  of the Search the Kreitzberg Library box as a good starting point. From there, you...... read more

Though a lot of these readings are in JSTOR, not all of them are! The easiest way is to use the Specific Article or Journal tab on the Search the Kreitzberg Library box and search by the name of the periodical the article is in, not the name of...... read more

Login to our ILL system (ILLiad)  and fill out the New Request --> Article form to place your request. The first time you login you will need to confirm your contact information. Once we get the article, you will receive an email with a link to...... read more

Yes! The most important thing is to make sure you have Adobe Reader installed. It is a also a good idea to check that you have the most recent version. If so and you still have trouble, right clicking on the PDF, choosing Save As, and saving it...... read more

Enter your keywords or a specific book title into the Books & eBooks tab of the Search the Kreitzberg Library box.  The results will open in our library catalog where you can read item summaries and consult the More like this Subject links to...... read more

Learn from Library Research Lessons here. Follow the links at the top to get to the correct Lesson for your course.... read more

Nope. The article is yours to keep and use for your research. Do keep in mind articles are only stored on the ILLiad server for 60 days. Make sure to download the PDF right away so you don't forget. ... read more