Yes! The most important thing is to make sure you have Adobe Reader installed. It is a also a good idea to check that you have the most recent version. If so and you still have trouble, right clicking on the PDF, choosing Save As, and saving it to your computer sometimes does the trick.
There could also be something weird going on with a browser setting. Contact us for help and make sure to let us know what database you are in, as well as what browser you are using.