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My login for Interlibrary Loan (ILLiad) is not working. What should I do?

600 views 37 32    Last updated on Feb 21, 2014    troubleshooting requesting materials


This is usually just a typing issue! The login is case sensitive, so be sure to capitalize the A in your A Number (i.e. A00123456 ), as well as the first letter of your Last Name. If you still have trouble or a message saying "A Number is incorrect" appears, contact the ILL Office (nuill@norwich.edu) so they can check on your account.